Frequently asked questions

What people want to know

Common questions

Most of our range is a regular fit, with Xensitive cut ultra-thin. Check each product page for exact dimensions.

Natural rubber latex, lubricated, with a reservoir tip. Check packaging for allergy information before use.

Browse the range on our Condoms page, each product page lists its fit, texture and flavour so you can pick what feels right.

Find your nearest stockist or shop online, see the "Where to buy" link in the footer.

Every feel condom is individually electronically tested and manufactured to internationally recognised quality standards.

Yes, sign up for the newsletter for updates on delivery areas and new stockists near you.

Yes. Many condoms come already lubricated on the outside, inside, or both, but you can always add more as long as the lubricant is either water-based or silicone-based. Oil-based lubricants, like baby oil or petroleum jelly, can weaken latex, so you should not use these. Always check the instructions for use when choosing a lubricant for use with a condom.

Yes. Condoms have been proven to provide protection against sexually transmitted infections (STIs). In fact, condoms are the only contraceptive method that also provides STI protection. Condoms provide different levels of risk reduction for different STIs because infections are spread differently — some are spread by contact with bodily fluids while others are spread by skin-to-skin contact.

In general, research shows that condoms are most effective in preventing those STIs that are spread by bodily fluids, such as chlamydia, gonorrhea and HIV. Condoms also can reduce the risk of contracting diseases spread by skin-to-skin contact, such as herpes and human papillomavirus (HPV). However, condoms only can protect against these diseases if the sores are in areas covered by the condom.

When used correctly, the male condom is 98% effective and the female condom 95% — but "correctly" is key, and not always the case.

With typical, imperfect use the male condom is only 82% effective (meaning approximately 18 out of 100 women will experience an unintended pregnancy within a year), and the female condom scores just 79% (21 out of 100 women will experience an unintended pregnancy).

When used as directed (i.e. the condom doesn't split or burst), they can be very effective in preventing both pregnancy and sexually transmitted infections (STIs). If a condom breaks and no other form of contraception such as the contraceptive pill is used, then there is a risk that a woman may become pregnant, so you should consider using emergency contraception. There is also a risk of contracting an STI.

Compared to modern hormonal methods, condoms are less reliable and effective in protecting against pregnancy, but they are the only method that will protect against STIs, including HIV/AIDS.

No. When used as directed, condoms are effective in preventing pregnancy and are the only form of contraception that also can prevent STIs. This is why it's important to follow directions for correct use.

No. Most condoms are made out of latex, which is a strong and flexible material. Condoms undergo rigorous quality control testing at each step of the manufacturing process to ensure that they are intact, strong, stable and have no holes. Just make sure to store your condoms in a cool, dry place — not your wallet.

Yes. Most errors are, in fact, user errors. Some mistakes couples make include placing the condom upside down and then turning it over, taking the condom off too soon, putting the condom on too late, opening the package with a sharp object and using an oil-based lubricant. Of course, the most frequent mistake is not using a condom at all.

Using two condoms at the same time — either two male condoms, or a male and a female condom — is not a good idea, as the friction may result in one or both of the condoms tearing. If you want to take extra precautions against pregnancy when having sex, and are concerned about the possibility of a condom breaking, it is better to use another form of contraception. For example, using a contraceptive pill, patch, vaginal ring or IUS as well as a condom will ensure that you have double protection against pregnancy as well as protection against STIs.

Check that the use-by date has not expired, that they carry a standards approval mark (either SABS, FDA, ISO, CE or the British Standard Kite Mark), and that they have been properly stored.

If you are going to use a condom under water it is important that you put the condom on before you get into the water. Also, if the water contains chemicals such as chlorine, or additives such as soap, bath oil or bubble bath, then this may affect the latex.

No, reuse of any condom is not recommended — male or female. A new condom should be used every time you have intercourse.

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